Privacy Policy - ALT Optics

Privacy Policy.

Effective Date: 19 June 2025

www.alt-optics.com (the “Website”) is owned and operated by “ALT Life” LLP (сollectively the “Company”, “we”, “our”, or “us”).

“ALT Life” LLP respects your privacy and is committed to protecting the personal information customers, visitors, prospects and other users (“user(s)”, “you”, or “your”) share with us through our website.
This Privacy Policy (the “Policy”) explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

We may collect the following categories of information:

Personal Information: such as your name, email address, phone number, shipping and billing address.
Payment Information: such as credit/debit card details or other payment data (processed securely through third-party payment providers).
Technical Information: such as IP address, browser type, device data, cookies, and website usage information.
Marketing Preferences: such as your subscription to newsletters, promotions, and special offers.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders;
To provide customer support and respond to inquiries;
To send you marketing communications (with your consent);
To improve our website, services, and overall customer experience;
To ensure security and prevent fraudulent activities.

The processing and storage of personal data is carried out in accordance with the requirements of the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and Their Protection”.
We comply with the provisions of this law when collecting, using, transferring, and storing your personal data.

3. Sharing Your Information

We may share your data only under the following circumstances:

With service providers (such as payment processors, shipping companies, and website hosting providers);
When required by law, regulation, or legal process;
With marketing platforms (only if you have consented to receive promotional communications).

We do not sell, rent, or share your personal information with third parties without your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.